Your Operational Excellence Partner

Technology that turns operations into excellence.

Consulting, technology and our own platforms that cut cost, lift productivity and reduce risk for hospitals, malls and corporate campuses.

Book a Value Assessment See client impact

Curved glass office towers against a clear blue sky

Signature offerIntellisia Control TowerFrom boardroom to ground zero.

Trusted by clients

Healthcare · Hospitality · Real Estate · Enterprise

Homeland Group

HLP Group

MarengoAsia Group

Metro Hospitals Group

Yatharth Hospitals

GGR Resorts

Indus Group

Rappon India Pvt Ltd

My Soho

Shine & Standard

Sharda Care

Cancer Healer Center

Homeland Group

HLP Group

MarengoAsia Group

Metro Hospitals Group

Yatharth Hospitals

GGR Resorts

Indus Group

Rappon India Pvt Ltd

My Soho

Shine & Standard

Sharda Care

Cancer Healer Center

Our value proposition

Hospitals, malls and campuses lose money to manual, invisible operations. We build your Operational Excellence Playbook with consulting, technology and ready platforms, and prove the result in cost, productivity, risk and experience.

Four levers. One outcome.

Each lever moves a line on your P&L.

01 Cost
Up to8%
people optimization
Lower operating cost
Spend less to run every site.
See the proof for Cost
02 Productivity
2–3×
process optimization
More output per person
Get more done with the same team.
See the proof for Productivity
03 Risk
7–11%
better asset health
Compliant and secure
Fewer breakdowns, audit gaps and security exposures.
See the proof for Risk
04 Experience
NPS rising
higher NPS and CSAT scores
Happier patients and customers
Better journeys, higher scores, more conversions.
See the proof for Experience

Better EBITDA

Every lever adds up to the number your board watches.

Figures come from client engagements. Results vary by site.

How we deliver

Consult. Build. Run.

One partner, from diagnosis to measured results.

01Consult
Operational Excellence Playbook
We redesign your processes, people and assets.
The Playbook
02Build
Technology Partner
Custom software, AI, integration and security, built to fit.
Technology Partner
03Run
Platforms + Control Tower
Our platforms run it. The Control Tower proves it.
The Control Tower

Signature offer · Intellisia Control Tower

From boardroom to ground zero.

One live view. Every level acts before issues escalate.

Control TowerNetwork overviewIllustrative · Sample data

Sites live

7 / 7

SLA compliance

94%

Open risks

Cost vs plan

−4.2%

Operating cost index, last 12 months

Site	SLA	Open tickets	Asset health	Status
North Campus	97%	12	92	On track
City Hospital	95%	18	89	On track
East Wing	88%	31	81	Watch
Riverside	93%	15	87	On track
West Clinic	79%	44	74	Action needed

Reactive

Hear about it after the complaint.

Proactive

Alerted before the SLA slips.

Explore the Control Tower

Industries

Industries we serve.

Large, regulated, always-on operations.

A modern hospital building with a glass stairwell

Hospitals · 9 client stories

Patient friction at registration, queues and billing
Porter and housekeeping teams hard to deploy
Asset downtime and compliance gaps

Client impact

Results our clients measured.

Hospital engagements, including CHC and Sharda.

All client stories

Hospital staff reviewing tasks on a tablet

Cost · Hospitals

Up to12%

lower general duty assistant (GDA) cost

Porter Management

Challenge: Porter and GDA teams were hard to deploy and measure.
What we did: Deployed People Tracking to dispatch and measure GDAs, with no new hardware.
Result: Up to 12% lower GDA cost and up to 95% GDA utilization.

Read the full story

Risk · Hospitals

7–11%

better asset health

Asset Management

7–11% better asset health, with monthly and yearly health reviews and less asset pilferage.

Read the story

Productivity · Hospitals

2 hrs

saved per employee, daily

Daily Utility Logs

2 hrs saved per employee, daily, real-time logs with zero errors, and diesel pilferage controlled.