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Intellisia

Operations Suite

QRBuddy

One platform for helpdesk, SOPs, assets, compliance and facility services.

A technician logging work on a handheld device
QRBuddyIllustrative

Total tickets

128

Last 30 days

Open

21

SLA compliance

96%

Escalated

3

Ticket lifecycle

  • Raised128
  • Assigned121
  • Resolved107
  • Reopened2

Live ticket queue

  • TKT-2481AC not effective · Ward 3B42 min left
  • TKT-2479Patient transport · OPD → RadiologyResolved
  • PPM-311DG set 2 · monthly PPMDue today
  • TKT-2476Lift 2 stuck · Tower BEscalated L2
Illustrative QRBuddy screen with sample data.

What it delivers

Three things change.

  1. 01Every request ticketed, routed and tracked to SLA
  2. 02Ready SOPs for housekeeping, engineering and safety
  3. 03Assets, PPM and compliance on one calendar
See it with your workflows

How it works

4 simple steps.

  1. 1Scan a QR code to raise a request
  2. 2Routed to the right department
  3. 3Tracked to SLA, escalated if late
  4. 4Closed with evidence, reported live

What's inside

  • Helpdesk and ticket command center
  • Checklists and 24-hour digital logbook
  • Assets, PPM and AMC
  • Compliance register and legal cases
  • Work permits, gate passes and visitors
  • Audits and non-conformity follow-ups
  • Inventory and stores
  • F&B ordering and POS
An engineer checking a utility meter

Productivity · Hospitals

2 hrs

saved per employee, daily

Daily Utility Logs

Challenge
Utility readings were logged on paper, late and error-prone. Diesel losses went unnoticed.
What we did
Digitized daily utility logs on QRBuddy, with automatic alarms for out-of-range values.
Result
2 hrs saved per employee, daily, real-time logs with zero errors, and diesel pilferage controlled.
Read the full story: Daily Utility Logs

Request a demo

See QRBuddy on your sites.

A walk-through built around your workflows, not a generic demo.

  1. 01Share your workflows
  2. 02Live demo
  3. 03Value assessment
Request a demo